Check the below link to find out how you should do it this is not a standard uninstallation process: Marked as answer by RolandoRamirez Tuesday, October 27, 2: Wednesday, September 30, 2: By continuing to browse this site, you agree to this use. The newest version of TrueSuite is designed to be compatible with AuthenTec sensors only. You are using this guide at your own risk.

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Iger Andrea Jung Arthur D. Open the Device Managerand then expand the Biometric list of recognized sensor devices. The place to find device driver updates.

Wednesday, October 28, 4: Had to follow Ramirez suggetions to get management software. If this will still not work then: If a biometric option does not exist in your BIOS, then the fingerprint reader is always enabled. This driver also resolves the yellow exclamation point error that may appear in Device Manager as “Fingerprint Sensor” which indicates that a driver is not installed for that device. I just edited this link in old post to correct this problem.


They won’t know until you tell them! Choose which finger you want to use to logon to the Windows system. We recommend downloading and installing the latest version of one of the following browsers: This allows other hardware and software to support the fingerprint reader.

Choose ‘ Check now for sotware updates ‘. Message 2 of Right-click the device, and then select Properties. Check ‘ DigitalPersona Personal 4. Do not use a paper towel because the paper may scratch the surface of the sensor.

Solved: DigitalPersona, AuthenTec fingerprint and Windows 7 – HP Support Community –

Before You will install anything do what’s written in below guide: If your device driver is up-to-date, see if your access manager software is compatible fingerrpint your fingerprint reader.

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Securities and Exchange Commission. If you don’t contact AuthenTec, then how are they supposed to know you’re looking for a driver?

AuthenTec AES2660

Then go to ‘ Driver ‘ tab and write here which driver version You see there. So what more you gonna do??? A newer version of your browser may be available.

If I can’t find anything useful, I will try my own solution again, it’s just a lot of time to restart the computer so many times: Monday, November 23, 4: To make sure the Windows device driver for the fingerprint reader is up-to-date; follow the steps in Updating the device driver. Logon accounts contain user’s names and passwords for secure applications and web sites that you register with the access manager.


Type your Windows password and click ‘ Next ‘. Levinson Chairman Ronald D. At the “Select Country” screen, select the country for this installation, and then click “Next”.

Use dmy dates from September All stub articles. How does HP install software and gather data? This computer security article is a stub. By continuing to browse this site, you agree to this use.